PRIVACY POLICY

Effective Date: September 1, 2026

Kooleyo Collections (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a purchase, or communicating with us.

Information We Collect

When you visit our website or place an order, we may collect information such as your:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase information
• Payment-related information
• Communications with Kooleyo Collections
• Device, browser, and website usage information

Payment information may be processed securely by third-party payment providers. Kooleyo Collections does not necessarily have access to or directly store your complete credit or debit card information.

How We Use Your Information

We may use your information to process and fulfill orders, provide customer service, communicate with you about purchases, send order and shipping updates, prevent fraudulent transactions, improve our products and services, maintain and improve our website, and comply with applicable legal requirements.

If you choose to receive promotional emails or text messages, we may also use your contact information to provide information about new releases, promotions, discounts, and other Kooleyo Collections updates. You may opt out of promotional communications at any time.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping carriers, website and e-commerce providers, analytics providers, and other companies that assist with processing and fulfilling your order.

We may also disclose information when required by law or when reasonably necessary to protect Kooleyo Collections, our customers, or others.

Cookies & Website Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our website, improve your shopping experience, and support website functionality and advertising.

Your browser or device may provide options for limiting or disabling cookies. Disabling certain cookies may affect some website features.

Protecting Your Information

We take reasonable measures to protect the personal information provided to us. However, no online transaction, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Choices

Depending on where you live, you may have certain rights regarding your personal information, including the ability to request access, correction, or deletion of your information.

You may also unsubscribe from promotional emails or text messages at any time using the available opt-out instructions or by contacting us directly.

Children's Privacy

Kooleyo Collections does not knowingly collect personal information from children in violation of applicable law. If we learn that personal information has been collected from a child when parental or guardian consent was required, we will take appropriate steps to delete the information.

Third-Party Services

Our website may contain links to or integrate with third-party websites and services. Kooleyo Collections is not responsible for the privacy practices of third-party websites or services. We encourage customers to review their respective privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, or applicable laws. Updates will be posted on our website with a revised effective date.

CONTACT US

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact:

Kooleyo Collections
Email: kooleyocollections@gmail.com
Text: 404-594-5994

By using our website and services, you acknowledge that you have reviewed this Privacy Policy.